Product Engineering
How we built Wishii: our support agent for creators
Most LLM agents follow the same pattern: read the user’s query, call some tools, gather data, and respond with a data-aware answer. It works […]
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Tag: engineering
Product Engineering
Part 6: Future-Proofing Reconciliation for the Long Haul
After a year of wrestling the monstrous reconciliation beast, building fortresses, taming wild data, and navigating the chaos of automation, it’s time to look ahead.Reconciliation isn’t a solved problem. It’s a living, breathing challenge that grows as we scale,…
Product Engineering
Part 5: The Human Element — How Reconciliation Shapes Creator Experience and Finance
Part 5: The Human Element — How Reconciliation Shapes Creator Experience and FinanceIntroduction: Why Humans Matter in ReconciliationBy this point in our reconciliation journey, we’ve wrestled with data dragons, tamed monstrous files, and built complex state machines to keep order statuses…