Product Engineering
How we built Wishii: our support agent for creators
Most LLM agents follow the same pattern: read the user’s query, call some tools, gather data, and respond with a data-aware answer. It works […]
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Tag: tech
Product Engineering
Part 5: The Human Element — How Reconciliation Shapes Creator Experience and Finance
Part 5: The Human Element — How Reconciliation Shapes Creator Experience and FinanceIntroduction: Why Humans Matter in ReconciliationBy this point in our reconciliation journey, we’ve wrestled with data dragons, tamed monstrous files, and built complex state machines to keep order statuses…
Product Engineering
Part 4: Automated Reconciliation — The Dream, The Reality, and The Lessons Learned
Part 4: Automated Reconciliation — The Dream, The Reality, and The Lessons LearnedBy now, we’d built a solid fortress: manual tangles were tamed, data was chunked and sanitised, servers stopped melting, and order statuses marched in line. The next natural step?…
Product Engineering
Part 3: The Order Status State Machine — Making Sense of the Madness
Part 3: The Order Status State Machine — Making Sense of the MadnessBy now, we’d built a fortress that could handle uploads, chunk huge files, and keep servers alive. But reconciliation isn’t just about data volume — it’s about meaningful data. And that…