Product Engineering
How we built Wishii: our support agent for creators
Most LLM agents follow the same pattern: read the user’s query, call some tools, gather data, and respond with a data-aware answer. It works […]
// Knowledge base
Tag: technology
Product Engineering
Part 6: Future-Proofing Reconciliation for the Long Haul
After a year of wrestling the monstrous reconciliation beast, building fortresses, taming wild data, and navigating the chaos of automation, it’s time to look ahead.Reconciliation isn’t a solved problem. It’s a living, breathing challenge that grows as we scale,…
Product Engineering
Part 4: Automated Reconciliation — The Dream, The Reality, and The Lessons Learned
Part 4: Automated Reconciliation — The Dream, The Reality, and The Lessons LearnedBy now, we’d built a solid fortress: manual tangles were tamed, data was chunked and sanitised, servers stopped melting, and order statuses marched in line. The next natural step?…
Infrastructure
Breaking Up With RDS: It’s Not You, It’s 30TB of You
We’re growing at a breakneck speed at Wishlink. We’re onboarding 100s of creators every month, over 1m users shop from us on a daily basis, and we capture millions of clicks and sales every month. All of this…
Product Engineering
Part 2: Building the Fortress — Replacing Chaos with Clarity and Control
Part 2: Building the Fortress — From Manual Mishaps to Automated WorkflowsWe had just pulled back the curtain on the monstrous beast that was our reconciliation process — bloated data, tight timelines, edge cases, and chaos at every corner. Now comes the…